Sunday, June 18, 2023

Solution when WhatsApp does not restore chat backup

WhatsApp does not restore my backup - Troubleshooting

Step 1 - Ensure you have a backup from your old device - stored into Google Drive

  1. If you haven't got Google Drive backup, log into the old device, and create a new Backup
  2. Google Backup needed. It will not work with local backup.

Step 2 - If Backup is ignored on your new device, you need to uninstall WhatsApp and install it again.

  1. Uninstallation - Ensure that you remove all App Data
  2. This will remove all chat history from your new device
  3. You could not merge chat history from the old device and chat history from the new device.